Legal/Privacy Policy

ALL of us at Pristine Gourmet know that our customers expect us to keep information about them private and secure. This statement describes our privacy policy. By visiting Pristine Gourmet, you are accepting the practices described below:

Personal Information about Customers that Pristine Gourmet Gathers

Information You Give Us:
We receive and store any information you enter on our web site or give us in any other way. This includes address information and shopping choices. We use this information that you provide for such purposes as shipping your packages, responding to your requests, improving our selection, and communicating with you.

Automatic Information:
We receive and store certain data elements whenever you log on to our web site. Like many web sites, we use cookies and obtain browser information like referring pages and browser brand and version. We also timestamp the date and time of your visit.

Email Communications:
We do not utilize email confirmation, a technique many sites use to determine when you open email from them. We consider this practice invasive and wasteful of bandwidth.

How We Use Cookies

Cookies are small files that reside on your computer that web sites transfer to your hard drive through your browser. Our cookies simply enable our web site to recognize who you are in order to offer you a personalized greeting. We also use cookies to store items in your shopping cart before checkout. In order to shop successfully at Pristine Gourmet, you need to leave cookies turned on in your browser's settings.

How Pristine Gourmet Handles Customer Information

First and foremost, Pristine Gourmet does not sell, rent, share, or otherwise disclose customer data to list houses, other mail-order companies or other web sites. We securely transmit your credit card data to the appropriate credit card company during order processing. We never send customer information to other businesses that may want to do business with you.

With respect to law enforcement, we may be obliged to release personal information if we believe such release is appropriate to comply with the law, or protect the rights, property, or safety of Pristine Gourmet, our users, or others. This includes exchanging information with organizations that fight fraud and identity theft.

Security of Sensitive Information

Our business changes constantly and our Privacy Statement may change periodically. Please check our web site frequently to see if any changes take place. However, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information about Fraud

When it comes to credit card processing, we take fraud very seriously. It is a violation of Provincial and Federal law to place orders under a false name or with an invalid credit card number. Attempts at fraudulent ordering will be prosecuted to the fullest extent of the law.

Only the screen that collects your credit card number is secure, allowing the rest of the site to run at a faster speed. Pristine Gourmet guarantees the safety of your credit card information in the following manner: if any unauthorized use of your credit card occurs as a result of your credit card purchase from Pristine Gourmet, simply notify your credit card provider in accordance with its reporting rules and procedures.

Commitment to the Environment

We at Pristine Gourmet feel responsible to operate in an environmentally friendly manner. To this end we use recycled and biodegradable materials whenever possible. All of the corrugated cartons we use are at least partially made from recycled paper. All of the foam pellets and polystyrene carton liners we use are made from partially recycled and CFC-free materials. After you receive an order from Pristine Gourmet please make every effort to recycle all shipping materials. Let’s keep our planet clean!

About Pristine Gourmet

All products sold under Pristine Gourmet are 100% Canadian, processed, packaged and warehoused at our plant in Waterford, ON Canada. The Pristine Gourmet brand, trademarks and domains are owned in whole by: